News and Opinion from Sisters, Oregon

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The City of Sisters recently launched a survey to all business license holders based within the City. The goal is to gather firsthand feedback on the City’s public services, infrastructure, and tourism, and begin the process of working towards a collaborative, long-term tourism strategic plan.

This is not the first time surveys have been used to shape policy, project, and program decisions. Most recently, the public safety survey conducted in August 2019 helped to guide the renegotiated law enforcement contract that is currently being implemented.

The year prior, the business survey from 2018 provided many insights regarding City services and potential adjustments to downtown.

Since then, the City has updated its public-event policies, created a program to support affordable-housing construction, tracked the plastic bag ban adopted at the state level, and continued to invest in making our everyday services including landscaping, streets, and parks maintenance consistently excellent (as reported in that survey).

One question from that business survey asked whether the City should solely perform snow removal on sidewalks in the downtown commercial core.

In years past individual businesses have had to do so and take time away from their work to coordinate independently with contractors.

The question in that survey was phrased around the creation of a new fee to cover the cost and responses were mixed — opposed to a new fee and/or wanting additional details of the fee amount and service level.

Across all our departments, the City works to find effective investments that provide several community benefits at once. Beginning this year, the City will contract to have snow (during significant snow events) cleared on sidewalks in the downtown core. The City competitively bid this contract and we will monitor its initial implementation as winter quickly approaches. We need clear, safe sidewalks to enable and encourage walkability and mobility for residents throughout the winter months.

In 2019, partnering with Age Friendly Sisters Country, Sisters was recognized by the World Health Organization as an age-friendly community and city. Furthermore, that same walkability and mobility benefits local businesses by providing a better environment for visitors to eat, shop, and extend their stay. In 2019, the City as a lead partner adopted the Sisters Country Vision that includes a strategy to develop Sisters as more of a four-season tourism and visitor destination.

These objectives, among many others, are important ways the City maintains commitments with and to the community. Bringing together and overarching so much of what the City does, and how, is the Comprehensive Plan, and the City is currently in the beginning stages of a complete update to that document. Regarding the Comprehensive Plan update, please visit to learn more. If you’d like to stay up to date on City projects and services, please visit our website at and reach out to us with any questions or comments.


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